IT Infrastructure

Our effective IT infrastructure management solutions enables our customers to manage, support and optimize their infrastructure. Our team of expert IT professionals provide integrated, end to end solutions for managing, monitoring and securing networks, servers, databases and applications across technology platforms. Xenolith builds scalable, flexible and reliable IT infrastructure that meets your changing business needs.

Effective IT infrastructure management has become critical for success of any business. In order to keep pace with the emerging needs of the competitive market there is an increased dependency of business on technology. To achieve increased returns on investments a stable and efficient IT infrastructure plays a very important role.

Our IT Infrastructure Management Services include

Datacenter Management

The industry trends manifest that most of the customers face challenges due to humongous data growth, system performance and scalability, increased operational cost, complexities in infrastructure management, effective utilization of resources, etc. Xenolith’ data center services are designed to help customers to overcome these challenges by reducing the operational costs and managing IT infrastructure efficiently and effectively.
Xenolith offers comprehensive data center support from design to management of data centers across multiple platforms. Our range of innovative solutions facilitates in optimization and consolidation of data center and its resources, culminating into improved service levels and reduced cost of ownership. Xenolith’s wide industry knowledge and proven technical expertise has enabled its customers to derive the best return from their IT investments, by creating a dependable “business-effective” IT infrastructure.

Xenolith's Data Center Services include

  • Managed Services Collocation and Hosting

Xenolith's Data Center Services addresses customer needs with cutting edge solutions by providing

  • Greater operational efficiencies
  • Proven and robust transition and deployment methodology
  • Proven experience of tools deployment
  • Aligned with Industry best practices

Business Benefits of Xenolith's Data Center Services are

  • Efficient incident and event-handling processes
  • Improved responsiveness
  • Scalable, flexible and transparent solutions
  • Low operational costs
  • Substantial Reduction in Total Cost of Ownership (TCO)

Database Management

Xenolith’s Database Management Services ensure 24×7 availability and performance of our customers’ business critical databases. Our services encompass installation, monitoring and maintenance of the Database by our experts’ ensuring optimal performance of the database environment and function.

Xenolith's Database Management Services include

  • Database and application performance tuning
  • Backup and recovery
  • General support and maintenance
  • Upgrades and migrations
  • Database tools and utilities
  • Database implementation and configuration
  • Patch Updation

Business Benefits of Xenolith's Database Management Services are

  • Higher uptime SLA
  • Easy access to data

Security Management

Xenolith’s security management includes multiple services in order to ensure security to customer network from various security threats.

Xenolith’s Security Management Services include

  • Incident Management
  • Problem Management
  • Change Management
  • Configuration Management
  • Service Level Management

Xenolith also does Vendor Coordination for

  • Firewalls
  • Intrusion Detection
  • Intrusion Prevention
  • VPN
  • Proxy
  • Anti-Virus, Anti-Spyware
  • Unified Threat Management
  • Messaging Security
  • Web Security
  • End Point Security – NAC, Personal firewall, WSUS, IPC, AV, AS

Business Benefits of Xenolith's Security Management Services are

  • Adequate protection to the IT assets
  • Extensive coverage of security operations
  • Brings expertise to sensitive security operations
  • Proactive round-the-clock support
  • Ensures compliance with applicable regulations
  • Lower cost of security operations

Network Management Services

Xenolith's Network Management Service includes monitoring and management of the customer’s network. We monitor our customer’s network to ensure that the devices and the networks links are functioning properly and that there are no bottlenecks. We perform pre-emptive network testing to avoid any failure which might cause network disruption. We also provide on-going maintenance for network devices.

Mail Management Services

Xenolith has extensive exposure in mail management and collaboration services in platforms like googleapps, Microsoft, IBM Lotus Notes.

Xenolith's Mail Management Services include

  • Email operations – Monitoring and management of the existing messaging environment.
  • Exchange Migration –Includes planning, design and migration of the existing exchange environment of customer to desired environment

Centralized Service Desk Management

Xenolith’s Centralized Service Desk Management acts as a single point of contact for all IT related issues for its clients. It significantly improves service desk productivity and end user efficiency.

Middleware Management Services

Xenolith’s experienced team of technical consultants manages and maintains Middleware environments ensuring increased stability and improved performance of application interfaces.

Xenolith provide services to following Middleware Environments

  • IIS

Xenolith's Middleware Management Services include

  • Level 2/3 technical support
  • Incident Management
  • Backup Management
  • Management of Data Recovery & Refreshes
  • Security Management
  • Performance Management
  • Change/Release Management
  • Monitoring of Middleware Processes

Business Benefits of Xenolith's Middleware Management Services are

  • 24*7 Support
  • Proactive problem detection and immediate remediation
  • Reduced TCO
  • Improved processes and efficiency in performance

Virtualization Services

Virtualization technology helps to consolidate IT infrastructure assets and create an efficient, responsive IT environment. Xenolith by providing an integrated, end to end virtualized infrastructure, helps customers to maximize ROI and reduce TCO. Our Effective infrastructure management services enables you to streamline provision applications, enhance availability by preventing system failure and service interruptions, and accelerate backup and recovery.

Business Benefits of Xenolith's Virtualization Services are

  • Reducing cost
  • Derive more value from existing IT assets
  • More flexibility in developing and deploying new environments
  • Improved response time

Application Management Services

Xenolith through Managed Services provides tailor-made service-level agreements (SLAs) that support our customers’ day to day requirements, as well as their longer-term application management strategy. Xenolith’s Application Management Services streamlines your business by taking off the burden of day-to-day application support, help desk administration, and customization care.

By adapting a Service level agreement in sync with your exact requirements, Xenolith’s Application Management Services (AMS) keeps you up-to-date on application versions, increases your productivity, and reduces the total cost of ownership of your applications. It significantly delivers operational excellence on your terms. To ensure efficiency we depute a dedicated service level manager to manage your applications, integrations, and customizations. The SLA covers system help, system control, customization care, and IT management.

Xenolith’s AMS assures consistent up-time and top performance through Service Level Agreements tailored to the specific needs of your business.

Xenolith's Application Management Services include

  • ERP
  • EAI
  • Portal Development
  • Mobile Applications

Business Benefits of Xenolith's Application Management Services are

  • Availability of skilled resources
  • Single point of contact for system and application management
  • Improve management of daily operational systems
  • Quick resolution of Technical Incidents and Problems
  • Backup & Restore Management
  • Install routine software patches and feature packs
  • Improve consistency

Server Management Services

Xenolith’s server management services cater to an enterprise’s entire server platform needs, starting from design, deployment, migration to optimization. We have an in-house team of experts working 24/7 to monitor, diagnose and support servers from the hardware level all the way up to the operating system. We support all major hardware vendors and operating systems including Windows Server, Linux HP- UX, AIX.

Xenolith's Server Management Services include

  • Server Monitoring and Management
  • Server Consolidation
  • Performance Management
  • Day-to-day administration
  • Security Management of the Servers
  • Patch Management
  • Backup Management

Business Benefits of Xenolith's Server Management Services are

  • 24*7 assistance from our team of experts
  • Proactive service
  • Optimal performance of servers